To help ensure the health and safety of our customers, our team, and the broader community we’ve introduced Contactless Delivery as our default delivery option. Contactless Delivery means:
We’ll deliver your item(s) to the front door of your house or apartment
We’ll knock/buzz, call or text, and will greet you at your door while maintaining a six-foot social distance
Some multi-tenant buildings are restricting access to non-residents. We’re supportive of these measures, and in these cases our delivery team will deliver to the closest point to your home that they’re safely able to.
To ensure a timely delivery, we ONLY offer deliveries in San Francisco.
Please note our company is operating on a skeleton crew. Unfortunately we can not guarantee delivery times. Our delivery hours are from 10am to 8pm.
Delivery days are Wednesday and Friday.
Orders received on Friday, Saturday, Sunday and Monday will be scheduled for delivery on Wednesday.
Orders received on Tuesday, Wednesday and Thursday will be scheduled for delivery on Friday.
To change delivery day, please go to the Contact Us page. Delivery date can only be rescheduled on delivery days only (Wednesday’s or Friday’s) Include your order number
Once you receive the fulfillment email your order will be ready for a pick up at our location. Pickup times are Wednesday through Sunday 11:00 am to 6:00 pm.